Privacy Policy

Article 1 – Data Controller

This Privacy Policy regulates the principles regarding the processing of personal data within the scope of the Medtex by Texmart website and online store (“Services”), operated by TEXMART İNTERNET PAZARLAMA ANONİM ŞİRKETİ (“Company”, “we”).

Our Company acts as the data controller under the Personal Data Protection Law No. 6698 (“KVKK”).

The Services are provided using the Shopify infrastructure.

By visiting or using the Services, you accept the practices outlined in this Privacy Policy.

Article 2 – Personal Data Processed

Depending on your interaction with the Services, the following categories of personal data may be processed:

2.1 Identity and Contact Information

Name, surname, address, delivery address, billing address, phone number, email address.

2.2 Financial Information

Payment method information, transaction details (credit card information is processed by the payment infrastructure provider).

2.3 Account Information

Username, password, preferences, and account settings.

2.4 Transaction Information

Order history, purchased products, return/exchange information.

2.5 Technical and Device Information

IP address, browser information, cookie data, device type.

2.6 Usage Information

Navigation movements and interaction data on the site.

Article 3 – Method of Collecting Personal Data

Your personal data may be collected:

  • Directly from you (order, account creation, communication),

  • Automatically through cookies and similar technologies,

  • From our service providers (e.g., payment and shipping companies),

  • From our business partners.

Article 4 – Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Receiving and delivering orders

  • Performing payment transactions

  • Managing return and exchange processes

  • Account management

  • Customer support services

  • Marketing and campaign notifications (with explicit consent)

  • Ensuring site security and fraud prevention

  • Fulfilling legal obligations

Article 5 – Transfer of Personal Data

Your personal data may be shared with the following parties, limited to and for the purpose specified:

  • Shopify infrastructure provider

  • Payment institutions

  • Shipping and logistics companies

  • Legally authorized public institutions and organizations

  • Service provider business partners

Data is transferred in accordance with the KVKK and relevant legislation.

Article 6 – Relationship with Shopify

The Services are provided using the Shopify infrastructure. In this context, some personal data may be processed by Shopify. Shopify's data processing activities are subject to its own privacy policies.

For detailed information: https://privacy.shopify.com

Article 7 – Cookies and Similar Technologies

Cookies are used on our website to improve user experience, perform analysis, and conduct marketing activities.

You can change your cookie preferences through your browser settings.

Article 8 – Retention Period of Personal Data

Your personal data will be retained:

  • For the duration of service provision,

  • Within the scope of legal retention obligations,

  • For the duration of potential legal disputes.

At the end of this period, it will be disposed of in accordance with the legislation.

Article 9 – Data Security

Necessary technical and administrative measures are taken to prevent unlawful processing and access to your personal data.

However, the complete security of data transmission over the internet cannot be guaranteed.

Article 10 – Your Rights under KVKK

In accordance with Article 11 of the KVKK, you have the following rights:

  • To learn whether your personal data is being processed

  • To request information if it has been processed

  • To learn the purpose of processing

  • To request correction if it has been processed incompletely/inaccurately

  • To request its deletion or destruction

  • To learn about third parties to whom it has been transferred

  • To object to processing activities

  • To demand compensation if you suffer damage

You can contact us through the communication channels below to exercise your rights.

Article 11 – International Data Transfer

Due to the Shopify infrastructure, your data may be transferred to servers located abroad. This transfer is carried out in accordance with the KVKK and relevant legislation.

Article 12 – Right to Amend

This Privacy Policy may be updated for legal or operational reasons. The current version will be published on our website.

Article 13 – Contact

TEXMART İNTERNET PAZARLAMA ANONİM ŞİRKETİ
Zafer Mahallesi Kumrulu Sokak No:2/18
Bahçelievler / İstanbul
Email: info@texmart.com
Phone: +90 212 550 00 81